Effective Communication: The Key to Stakeholder Partnership

Dieses Seminar gibt es auch auf Deutsch

Building support through understanding individual differences

We all believe that we communicate clearly and precisely, but why is it then that so often our messages are misunderstood or discounted? Your project is at risk and, after careful analysis with your team, you carefully present the best possible option to your sponsor. He immediately dismisses it as too costly and decides on a solution that you had considered but rejected as only a temporary fix that would not address the root cause of the problem at all.

This sad story is played out countless times in workplaces around the world, with Project Managers’ good ideas being ignored and costly, bad decisions being made. The problem may not lie with the analysis at all, but rather with the way the message is delivered and received.

Our personality type influences both the way we gather information and the decisions we make about that information. At the same time, the receiver’s personality type filters what they hear and how they interpret and value the information we provide. Understanding these filters allows us to communicate more effectively, motivate more appropriately, and manage more successfully.

This seminar will present concrete ideas on how you can use knowledge of your own personality strengths and weaknesses to enhance your ability to present information that gets heard, valued and acted on.

You will complete the widely accepted Myers-Briggs Type Indicator (MBTI) inventory and will receive personal guidance and coaching from an experienced and qualified instrument administrator.

You will participate in numerous exercises and discussions that will enable you to recognise the styles of others and to use that insight to build strong communication channels and team synergy.

The Myers-Briggs Type Indicator (MBTI)

The Myers-Briggs Type Indicator (MBTI) is an instrument designed to evaluate people and provide descriptive profiles of their personality types. Based on the theories of psychologist Carl Jung, it is widely used in the fields of business, education, and psychology.

MBTI was developed by Isabel Briggs Meyers and her mother, Katharine Cook Briggs, during World War II. The two women were acquainted with Jung's theories and sought to apply them to help civilians choose wartime jobs well-suited to their personality preferences. Meyers and Briggs felt that this would make people happier and more productive in their work. Consulting Psychologists, Inc. (www.cppdb.com) bought the rights to MBTI in 1975. The company estimates that it administers MBTI testing to two million people per year worldwide.

Day 1

Understanding Self

  • Defining what real partnership is and the necessary components to build it.
  • Introduction to the role of personality in opening communication channels and eliminating roadblocks
  • Administration of the MBTI personality questionnaire
  • Presentation of the MBTI personality model and discussion of individual results
  • Understanding your personality type

Day 2

Understanding Others

  • Working with other personality types
  • Understanding differences in communication, focus and goals
  • Understanding personality lenses, how they shape what individuals  say and do
  • Adapting communication for more effective persuasion
  • Using your own strengths effective
  • Appreciating and fostering the value of other personality types

Day 3

Applying MBTI to issues in Stakeholder management

The focus of the third day will be on understanding and resolving the participants real (past
and present) communication issues with stakeholders, whether they are customers, suppliers, colleagues, or others. Students are encouraged to bring their own challenging situations they would like to manage more effectively to the seminar.

  • Managing problematic situations with greater effectiveness
  • Achieving meaningful communication despite personality differences
  • Working effectively with your problem customer
  • Delegation with positive results
  • Avoiding conflict stemming from personality conflict
  • Appreciating your non-dominant personality traits








If you are a project or team manager, or you are just a project team member but would like to improve your ability to present your ideas and get them accepted by others, then this seminar will provide essential guidance to bridging individual differences to create a strong, high-performance team.

  • Duration: 3 days
  • Daily from 09:30 to 17:30
  • Group size max. 8 participants per seminar
  • Seminar language: English with a native speaker trainer
  • Seminar is customised to the individual learning styles of each participant
  • Seminar documentation
  • Beverage, break snack and delicate lunch
  • Seminar fee: 1.590 Euro zzgl. 19 % MwSt. p.P.

Here you find the next training dates in München, Frankfurt, Köln, Düsseldorf, Hamburg und Berlin.